Frequently Asked Questions
Everything you need to know about our retail display solutions and services.
What is the standard lead time for shipping orders?
Most in-stock items are processed and shipped within 1-2 business days. Delivery times vary by location, but we strive to provide the fastest logistics for all retail fixtures.
Do you offer bulk discounts for large retail fit-outs?
Yes, we provide competitive volume pricing for large-scale projects. Please contact our sales team directly for a custom quote on bulk display racks, hangers, or shelving.
What is your return policy for display equipment?
Unused items in their original packaging can be returned within 30 days of purchase. Please note that custom-made displays and clearance items are final sale.
Can I pick up my order from a local warehouse?
Absolutely. We offer free local pickup options at our designated warehouse locations. Select the 'Local Pickup' option at checkout to see available sites.
Do you provide assembly services for complex shelving units?
While most of our units are designed for easy DIY assembly, we can provide detailed instruction guides and video tutorials. For large installations, we can recommend professional third-party installers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer net-payment terms for pre-approved corporate accounts.